I am a Client
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I am a Client
Am I a Client or a Business Owner?
You are a
Client
if you
signed a contract
directly with BOOM. Otherwise you might be
Business Owner
.
First steps
How does BOOM work?
How can I request a demo with BOOM?
Who should I contact to get more information about pricing?
Profile
I can’t log in to BOOM’s platform
How do I modify my user name and/or my password?
After signing up with BOOM
How does the BOOM platform work?
How do I book an order?
Where can I find the orders I've booked?
and 2 more ...
Before the session
How can I change an order’s information details (address, visual content package, etc.)?
Is it possible to reschedule an order?
How do cancellations work?
and 2 more ...
During the session
What should I do to make sure the session is a success?
I need to change the amount of visual content in the package I've already booked, what should I do?
I need to cancel the session due to a last-minute issue, what should I do?
and 2 more ...
After the session
When will I receive the visual content?
How will I receive the visual content?
I still haven’t received the visual content, what should I do?
and 6 more ...
Payments
How do payments work?
How do travel expenses work?
I need help with invoices, who should I contact?
Subcategories
First steps
Profile
After signing up with BOOM
Before the session
During the session
After the session
Payments