After signing up with BOOM

How does the BOOM platform work?

Welcome to BOOM’s platform! You can perform various operations on our platform: - Create (reschedule or delete) an order; - Check the order status on the dashboard; - Go through the list of amounts in the Accounting section; - Download photos directly from the Gallery section.

How do I book an order?

Once your account has been created by our team, you can order an assignment from your dashboard with just a few clicks. Start by clicking on the “+” button at the bottom right of the Dashboard. You’ll need to add all the necessary order details, such as Company info, Contact details, Address, Delivery method and Content information (visual content package, additional information and of course the time and date).

Where can I find the orders I've booked?

You’ll find your orders on the Dashboard, in the Calendar view, or in the Order list view. The status of orders will be displayed in different colours: - ACCEPTED (light blue): orders you've booked; - POST PROCESSING (red): orders that are in the post-processing phase; - COMPLETED (light green): orders that have been uploaded by our review team and are available for you to download; - DOWNLOADED (dark green): orders that have been downloaded by you or a member of your team; - TO BE...

Where can I find the Accounting section?

You'll find your Accounting section at the top of your Dashboard, by clicking on the “Organization” section. You’ll then need to click on the “Companies” overview and then in the “Accounting” section of the company requested. In this section you’ll find a list of the orders that have been completed, broken down by month.

How can I contact the Support Team?

You can always contact us via email at [email protected] (mailto:[email protected] with any questions or queries you may have. Our team will reply within 24 hours. For any issue regarding an assignment in the next 24 hours, please write to us via chat, by typing in your browser. We'll assist you right away!