I can’t log in to my profile

If you can’t log in to your profile, the first thing you should do is refresh your page and/or use a different browser. Browsers sometimes experience bugs and switching or refreshing it may fix the issue. 
We also suggest checking if the email address you’re using is the same one you used when you signed up. If you still can’t log in, you can easily reset your password as follows: 

Step 1

Click on “Forgot your password?” option.


Step 2

Enter the email address you registered with. Please make sure the address is correct.
 


Step 3

You’ll be sent an email with the subject “Reset Password” containing the link to reset your password. But be quick as the link expires after 5 minutes!


Step 4

Choose your new password and click “Submit”.


 
If you still can't log in to your profile, you can get in touch with us at [email protected].