I need to cancel the session due to a last-minute issue, what should I do?

If you have to cancel your appointment at the last minute, please let us know as soon as possible by writing to [email protected] or contacting us via chat, by typing chat.boom.co on your browser, for live sessions or for sessions starting within the next 24 hours. Please note that if the cancellation is made less than 24 hours prior to the appointment, you’ll incur an additional fee.