Before the session

Details instructions will be provided to you in the booking confirmation email you will receive once the session is scheduled on our platform to make sure you will be ready upon the arrival of the visual content creator. The instructions will depend on the type of visual content requested. For example, for real-estate sessions 🏠: - Clean every room of the property making sure the lights work in each of them; - Remove all personal items to make the environment as neutral as possible. ...

The length of the session depends on the package selected during the booking. All items/products (dishes for food photo sessions or products), property spaces/rooms (real-estate) should be ready when the visual content creator arrives, to optimize the photoshoot time and make it as easy as possible. Please refer to the booking confirmation email 📬 sent to you for the full details on what to prepare and expect during the session.

You can manage the change via your Guest page (https://guest.boom.co), by clicking on the link you will find on the confirmation email you will receive once the session is booked on the platform. When accessing the Guest page, you will be able to confirm a suggested date or choose a new one 📅, confirm your contact details and book the session. You will also have the opportunity to see the status of the session 👀, ask for support ☎️, read the Guidelines 📓 or reschedule a session before 24h from ...

You can change the service details and cancel or reschedule the booking for free up to 24 hours before the scheduled photo session. You can manage the rescheduling via your Guest page (https://guest.boom.co), by clicking on the link you will find on the confirmation email you will receive once the session is booked on the platform. When accessing the Guest page, you will be able to confirm a suggested date or choose a new one 📅, confirm your contact details and book the session. You will also h...

Due to privacy reasons, we are not able to provide you with the visual content creator details 🙊. However, you can always get in touch with us at [email protected] (mailto:[email protected]), and we can pass any relevant information on to the creator before the session ☎️.

You can always contact us via email at [email protected] (mailto:[email protected]) with any questions or queries you may have ✉️, our team will answer you within 24 hours. For any issue regarding an assignment in the next 24 hours, please go on our website and look for the blue chat bubble at the bottom right of your screen 💬 . We will assist you right away!